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Hacienda del Buen Suceso, Gran Canaria

Hacienda del Buen Suceso


A luxury rural hotel in a peaceful non-tourist area surrounded by fields of banana trees with far reaching views to the coast.

Double rooms from £ 108
18 rooms
Guest Rating: 7.6 / 10
Hacienda del Buen Suceso, Gran Canaria

Only 15 minutes from Las Palmas you will find a little paradise buried among the banana trees, where all the comforts of 5 Star accommodation are offered in a comfortable atmosphere of rural tranquility. This is La Hacienda del Buen Suceso. Right at the heart of a 200 acre estate, the hotel is a splendid example of colonial style and elegance reflecting all the joys of a more relaxed and slower pace of life. The finca is the oldest in the islands, founded in 1572, and has been in the family of the Marquises of Arucas since the 18th century. Today, the present owners are careful to preserve the full historic character of the building and the lands around, while providing guests with all the modern luxuries they may desire.

Hacienda del Buen Suceso has delightful gardens with terraces and a lovely swimming pool, all looking out onto the lush green countryside beyond. To work up an appetite for one of the superb meals on offer you can choose between the jacuzzi and fitness room, or a gentle stroll through the banana plantation. Then take an aperitif in the magnificent Tres Palmas lounge before going through to eat.

Each of the 13 double rooms and 5 suites is individually decorated, but all in the same elegant style making the fullest use of the rich wood and rustic stone of the house. There are sloping rafters, fine fabrics and canopied beds in abundance, as well as the modern luxuries of life. The gentle waft of pure Canarian air makes air-conditioning superfluous.

This is a hotel in a convenient location, yet amply endowed with the space and beauty of its rural setting. It also offers ready access for the disabled.

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Double Room

Double rooms have either a double bed or twin beds. The rooms are about 20-25 m2 and are equipped with telephone, safe, heater, minibar, bathroom with separate bath and shower, hairdryer, bathrobes, pool towels, internet access and satellite television.

Junior Suite

Junior Suites have separate living and bedroom areas totalling about 40 m2. The bedrooms have either a double bed or twin beds. They are equipped with telephone, safe, heater, minibar, bathroom with separate bath and shower, hairdryer, bathrobes, pool towels, internet access and satellite television.

The restaurant at Hacienda del Buen Suceso is in the converted stables and carriage yard. Breakfast, light lunches and table d'hote dinner are served there. There are also many restaurants in the village of Arucas, less than a mile away or you can head to Las Palmas for an even wider choice.

Half Board supplement per person: €19 for adults and €14.25 for children.
Christmas Eve Gala Dinner: €57.75 per person.
New Year's Eve Gala Dinner: €73.50 per person.

Paths all around the hotel offer the opportunity to enjoy gentle walks amongst the unusual and exotic flora of the banana plantations.
Beaches: the nearest is just 10 minutes away.
Walking: Sign-posted walks go from Arucas, just 1 km away.
Horse-riding: available nearby.
Watersports, boat trips, sailing: Of course! This is the Canaries!
Golf: There are 2 18-hole courses at 18 and 27 km distance.

Places to visit:
Arucas. Guided Tours, Museum, rum factory, parish Church, Arucas Stoneworks, historic quarter.
Las Palmas de Gran Canaria.
Gran Canaria is quite small. Its possible to drive anywhere on the island.

My husband and I have recently returned from a visit to the "Hacienda" in Arucas. We enjoyed our stay - a really tranquil situation, and very peaceful hotel.

The rooms and public areas are quite unique... Very rural and traditional. The outdoor pool is heated and very welcoming (the outdoor jacuzzi was under repair).

Staff are extremely pleasant and helpful, especially when we had a "visitor" for 3 nights of our stay - a small mouse - who seemed attracted to some cough lozenges. The room was "sprayed" and a couple of traps put down, but the mouse seemed to avoid the traps.....

I think the only thing that really let the hotel down was that the food, although acceptable, was not really up to the standard of the hotel. The table d'hote menu was ok, but not too much variation. The al a carte was quite "simple". Food well cooked, but not too imaginative and not really a "wow" which would have been in keeping with the Hacienda.

There did not seem to be available eateries in Arucas. We didn't venture out in the evening, but some of the guests were disappointed at not finding any suitable place to eat.

Unfortunately, the weather was not too good. We had an "orange" warning from the ministry on one day, and then another couple of days were rather overcast and showery. We did manage, though, to get out and about, and had very good trips up the mountains and around the coast. A beautiful area and away from "tourist".

I hope these comments are of some help to you, and in all probability, we shall be able to use "Little Hotels" in the future.
We enjoyed our stay at the Hacienda del Buen Suceso. The room was comfortable and any minor problems were attended to quickly. Only a couple of gripes:
1. We advised the hotel that we would be arriving at about 8.00pm. When we arrived there was a chain across the driveway to the hotel and no-one in reception. Not a great welcome. I eventually found a waiter in the kitchen who had to search for the night porter.
2. The weather was colder than usual (as elsewhere) and the hotel dining room was unheated. After a couple of evenings shivering over a mediocre meal we decided to dine out for the remainder of our stay, in common with most of the other guests.
We enjoyed our stay at the Hacienda in Arucas. The setting is beautiful and the grounds are immaculately tended. The rooms are comfortable, although I would not put the hotel in the de luxe category, and on cool evenings there is nowhere to sit indoors - it was cold when we were there but the fire in the sitting room was never lit. However, it is the restaurant that really lets the hotel down - all the guests were complaining. Breakfast and the snack menu are acceptable but the set dinner is dreadful. The restaurant staff are charming and helpful and it is a shame that the cooking is not up to the standard of the rest of the hotel. We mentioned it to the reception staff when we checked out - they didn't really seem to care. Our stay would have been perfect if only there was a decent chef who cared about food. I hope that this is helpful and the comments can be passed on to the management.

Little Hotels comment:
We are disturbed by the recent spate of criticisms of the restaurant at Hacienda del Buen Suceso because we know what a lovely hotel it is in every other respect. We are pressing the management to give us news of some positive and decisive actions to rectify this situation which has arisen recently.
Stayed in La Hacienda del Buen Suceso in Aruca, Gran Canaria for 1 week. Very good accommodation, beautiful hotel, very helpful staff, friendly. Only criticism was the standard of food in the restaurant - pretty sure I had boil-in-the-bag fish from the snack menu one evening, quite edible but not at 9 Euros. Breakfast was outstanding. Many of the guests were sharing information about other places to eat as this opinion regarding the quality of food was shared by most guests when we were there.
Thank you so much for helping us organise our last minute trip. The Hacienda in northern Gran Canaria is really lovely. Our rooms were perfect. The only gripes I have is that the coffee served at breakfast and any other time was truly hopeless - it tasted pretty dreadful. Also, the food was not that great - unimaginative in fact. However, I do thoroughly recommend the hotel.
Just returned from a fantastic week at the Hacienda del Buen Suceso - another of your little gems!
We have just returned from spending a week at La Hacienda del Buen Suceso, Gran Canaria which we enjoyed very much. All the comments mentioned on the website are true and the staff, in particular, were all tremendous. However... the bathroom in our junior suite was very small and it was not at all easy to get into the corner bath in order to reach the shower, and a bath mat should really be provided? I was itching to rip everything out and start all over again. Also I felt the gardens really did needed a bit more tlc, particularly the inner courtyard, which could have been so charming, but seemed neglected. The wonderful atmosphere of an old building was somehow lacking in the hotel itself, particularly within the magnificent lounge/reading room which no one seemed to use and which would have been so much nicer with a log fire burning in the enormous grate. Lastly, our room was never made up until mid afternoon - one day we came back at 4pm and it still wasn't made up.
A very relaxing stay in delightful surroundings. Pool area, jacuzzi, steam room etc all spot on. Furnishings inside and out, very much in keeping with the feel of the hotel. Wonderful lounge, which was being used for a photo shoot as we left. And we are sure the new patio area will look great when it's relaid.

We had perhaps hoped for more from the meals.
Breakfast was what one might expect of a hotel buffet.
Lunch - a short menu of sandwiches and pizza - perfectly adequate.
Dinner was a 3-course table d'hote with 2 options for each course; typically salad or soup to start and cake or ice-cream and fruit to finish. The translation of some of the main courses left one wondering - fish with green gravy or Gordon Blue was the final night's options. We headed to the Chinese restaurant in Arucas!
Beer and wine very very reasonably priced for an hotel and, at lunchtime, always came with an appetiser.

It would also be useful to those that follow, particularly if arriving late and with less than basic Spanish, to improve the directions to the hotel. Don't head into Arucas at the first roundabout, straight over that one and the next and turn right into Arucas at the one with the BP petrol station. HiperDino supermarket on your left, over the next (small )roundabout, under the bridge and at the next roundabout exit to Banaderos. Head down the hill, as soon as you see flags on the left, indicate - that's the entrance to the hotel.
We have just returned from our trip to Gran Canaria. We had a wonderful stay in your hotel. Just one or two things that would have made it even better, The food was of poor quality for a hotel of high rating, especially the breakfast, same every day, the little that was in the food warmer was cold and we had to ask each day for some fresh as it had been there that long. The staff were very nice and helpful, nothing was too much trouble. it was just that there was no choice, if you wanted an egg you had to pay more, I have travelled the world and never had to pay extra for a fried egg, especially when we have paid around 600 euros or bed and breakfast per person for one week, We only had dinner there twice as it appeared they were running on a budget. If we did not order food before 2pm, we could not eat there. People were turned away that called to see if they could have a meal. Also the dining room was very cold with only a small oil heater to keep it warm. With a good chef you would have an excellent 5 star hotel.

Little Hotels comment:
Following two complaints about the restaurant in quick succession, we have been working with the hotel to rectify the problems and ensure that they provide a much better service for future guests. Within two weeks, the hotel has put in place a range of measures to improve the menus, the choice and the quality of the food at breakfast, lunch and dinner. Further improvements will come when a new assistant chef has been recruited. We are very pleased that the hotel has responded so positively to the feedback from Little Hotels' guests and we will continue to watch closely to ensure that the planned improvements all come to fruition.
Some 45 minutes from the airport, in the north of the island, away from the main tourist areas. However the more mountainous terrain seems to attract the clouds more, so less sunshine at this time of year. The hotel is some 2 kms outside the small town of Arucas, within walking distance, but not recommended as no sidewalk. Arucas is a very pleasant town, with a beautiful church (fantastic interior), and many small tapas bars. But don't go into the old part of town by car, stick to the new part and park in a large free car park near the church.

The hotel
Pleasant, with good facilities and very helpful staff. Large airy rooms, good towels/bath robes etc. The breakfasts are reasonable, snacks good, but dinner is not the best. Very limited menu, and the main complaint - cold food, cold plates! For example, the mashed potato with a pork dish was stone cold! This was brought to the attention of the Management, and there was some improvement during the week. Apparently the chef/cook is new. Although we had booked half board, we were 'allowed' to dine out by telling the staff before 3.00pm. And there are good restaurants/tapas bars in the town.

Value for money
All things considered, somewhat expensive.

We look forward to trying another Little Hotels hotel.

Little Hotels comment:
See the planned improvements resulting from Little Hotels' comments on the following feedback about Hacienda del Buen Suceso.
We recently returned from La Hacienda after a very enjoyable break.

The welcome was friendly, the hotel and setting lovely, and the room was comfortable and had everything we needed. The bathroom was rather small although made good use of the space but the shower area was a little tired. We had one evening meal and the food was very good but the service was too hurried - one course was cleared and the next was brought almost as soon as we had put our forks down! The food at breakfast was also good but three mornings we had to wait as they ran out of things and took a while to replace them.

Overall very good and we would return to the hotel and recommend it, in spite of these few minor niggles.
Tom and I had a lovely week at the Hacienda in Arucas. It is a beautifully old place and very restful. We also found the staff friendly , if very busy, probably due, in part to the conference going on at same time. Our stay was enhanced by meeting some lovely people, who like ourselves, appreciated the tranquility of the place.
Perhaps it would be helpful if some suggestions were printed out re. places of interest to visit and phone nos. or bus time-tables provided for those who, like ourselves, have no car.
It is certainly a lovely base for those with a car, who are touring the island.
Lovely rural hotel within a banana plantation.
Staff friendly but sometimes difficult to find a member of staff in the restaurant/bar area.
English speaking lady in reception from 9-5.
We took our 4 year old with us and he was the only child in the hotel for the week that we stayed, which was Feb. half term, so that I think tells you the hotel is not geared towards children. Saying that we found the staff very good with us and we felt comfortable in the restaurant in the evening with a small child. They do have a children's menu which was limited but appealing to children without the usual junk food which you usually find on children's menus. We ate in the restaurant for 4 out of 5 days and we had gone through the whole menu by the end, the food was simple but enjoyable enough. During our stay there was a large wedding and a couple of photo shoots! which was difficult as it meant you could'nt use parts of the hotel and we felt we were in the way especially during the photo shoots as you were mindful not to walk past at the wrong time. These events seem to be commonplace and I found them quite imposing as it is not a large hotel.
Good mixture of international guests at hotel and the hotel did not feel busy or full, apart from the events mentioned, even though the majority of the rooms were taken. Lovely seating areas outside and roaring log fire always lit in the evenings in the lounge area. We did not use the heated pool or other wet side activities but they always looked quiet and inviting.
One thing that was a problem to us, was that they put the 4 year olds 'extra bed' up a steep spiral staircase in the seating area. He could not go up there as it was too unsafe and there was no room downstairs for it, so our little boy had to sleep downstairs with me and my husband upstairs.
6 years ago we spent 4 nights for our honeymoon there, it was fantastic, very quiet place, beautiful surroundings, very relaxing, we are going back this year again!!!!!!!!!... Can't wait-

We may not have as many reviews as some, but we do know their provenance. They have all been written by people who have visited this hotel after booking through Little Hotels. We publish all reviews, unedited, except for the occasional spelling correction.

Here's What Some People Have Written On Other Review Sites or in the Guestbook:

We will never forget the people at the hotel. They made our stay an unforgettable experience. J.B.

The sounds of water, trees, Feng Shui bells and birds........a perfect way to rest in harmony at Hacienda del Buen Suceso. A.V.

It's impossible to find anywhere in Europe another hotel so impressive, in a sea of banana trees. H.L.

The most romantic dinners, all with fresh ingredients and homemade. Charming staff. O.C.

We'll be back next year. Unforgettable island warmth in a stupendous hotel only 4 hours from the UK. M.S.

We had a wonderful time. The Hacienda del Buen Suceso is a wonderful place. We had a marvellous room with a mezanine level where there was a sitting room. We had an outside terrace right opposite the swimming pool. H.H.

Guest Rating: 7.6 / 10
This rating has been calculated by combining data from various websites which publish ratings for Hacienda del Buen Suceso.
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In the hotel
  • Restaurant
  • Bar
  • Lounge
  • Heated Swimming pool
  • Terraces
  • Gardens
  • WiFi internet
  • Jacuzzi
  • Fitness room
  • Turkish bath
  • Massage (on request)

In your room
  • Telephone
  • Satellite TV
  • Internet access
  • Minibar
  • Safe
  • En‑suite bathroom
  • Hair‑dryer
  • Bathrobes
  • Pool towels

We Say

This is a stunningly beautiful hotel in an equally beautiful location. Don't miss it!

A Word From the Owner

If you would like an exotic stay in romantic surroundings, a hotel built with love and creativity, enjoying home-prepared food, this is the place for you.

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